DC World Entertainment – Privacy Policy
Last updated: February 2026
DC World Entertainment respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website, submit forms or applications, engage our services, participate in events, or communicate with us.
1. Information We Collect
We may collect the following types of personal information:
- Name, business name, and contact details (email, phone, address)
- Event, booking, enquiry, and application details
- Contractor, performer, stallholder, volunteer, or staff application information
- Uploaded documents including licences, certifications, insurance certificates, portfolios, compliance records, and proof of eligibility
- Food licences, council approvals, and regulatory compliance information (where applicable)
- Volunteer availability, role preferences, shift records, and participation history
- Community or school group information, including coordinator or supervisor details
- Parent or guardian contact details and consent documentation for participants under 18
- Subscription and communication preferences
- Photographs, video, or audio recordings where consent is provided or reasonably implied
- Technical information such as IP address, browser type, and website usage data
- Any additional information you choose to provide via forms, uploads, or communications
2. How We Collect Information
- Website contact, enquiry, booking, and application forms
- Performer, stallholder, contractor, volunteer, and security application submissions
- File uploads submitted through our website or authorised third-party platforms
- Email, phone, or written communications
- Event registrations, check-ins, and participation records
- Subscriptions to newsletters or updates
- Website analytics, cookies, and usage tracking tools
- Information provided by group coordinators for community or school group participation
- Partner festival coordination where required for access, accreditation, safety, or logistics
3. How We Use Your Information
We use personal information to:
- Deliver, manage, and administer events, services, and programs
- Respond to enquiries, quotes, bookings, and communications
- Assess, process, and manage applications
- Coordinate performers, contractors, volunteers, stallholders, and event staff
- Verify compliance with licensing, insurance, safety, and legal requirements
- Communicate event updates, operational information, and opportunities
- Send marketing communications where consent has been provided
- Improve our website, services, and event delivery
- Meet legal, regulatory, insurance, and safety obligations
4. Marketing & Communications
If you subscribe to updates or opt in to communications:
- You may receive information about events, services, or opportunities
- You can unsubscribe at any time using the provided link or by contacting us
- We do not sell, rent, or trade personal information for third-party marketing
5. Applications & Uploaded Documents
Personal information and documents submitted through applications (performers, contractors, stallholders, volunteers, security personnel, or staff) are used for:
- Eligibility assessment and role suitability
- Operational planning, safety, and compliance
- Insurance, licensing, and regulatory verification
- Future opportunities where consent is implied or provided
Uploaded documents may be retained for administrative and compliance purposes and are stored securely.
6. Children, Volunteers & Partner Programs
Where individuals under 18 are involved in events or volunteering, personal information is collected only with appropriate parental or guardian consent.
For community, school, or partner festival programs, limited personal information may be shared with relevant organisers solely for coordination, safety, access, and accreditation purposes.
7. Disclosure of Personal Information
We may disclose personal information to:
- DC World Entertainment staff and authorised contractors
- Event partners, venues, landowners, or site operators where required
- Local councils, regulators, or licensing authorities
- Insurers, emergency services, or safety officials
- Payment processors and trusted IT or website service providers
- Government bodies where required by law
We do not disclose personal information for unrelated third-party marketing purposes.
8. Cookies & Analytics
Our website may use cookies and analytics tools to:
- Analyse website traffic and performance
- Improve user experience
- Monitor usage trends
You may disable cookies through your browser settings.
9. Data Storage & Security
We take reasonable steps to protect personal information from misuse, loss, or unauthorised access, including:
- Secure platforms and systems
- Restricted and role-based access controls
- Password protection and security practices
- Use of reputable third-party service providers
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
10. Access & Correction
You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe in accordance with applicable law.
11. Photography & Media
Events may be photographed or recorded for promotional, marketing, archival, or reporting purposes.
If you do not wish to be included, you may notify us in writing prior to the event or speak with event staff where practicable.
12. External Links
Our website may contain links to external websites. DC World Entertainment is not responsible for the privacy practices or content of external sites.
13. Changes to This Policy
DC World Entertainment may update this Privacy Policy at any time. Continued use of the website or services constitutes acceptance of the updated policy.
14. Contact
For privacy enquiries, access requests, or correction requests, please contact DC World Entertainment via the Contact Page.
